Troubleshooting

This is a Wiki article collection site of ArchiCAD issues and technical materials as well as a good starting point for troubleshooting.

In case you won't find satisfying answer to your question, please contact your local GRAPHISOFT partner: http://www.graphisoft.com/support

Recently Discovered Problems

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IFC Scheme Setup
2013-05-09
The two default IFC schemes: Concept Design BIM 2010.xml and COBie.xml are troublesome to find when using the Merge command in IFC Scheme Setup.

3D Window Crashes with OpenGL Engine on some Video Cards
2013-04-09
ArchiCAD can crash in the 3D window with OpenGL engine.

AMD FirePro Video Card driver can cause crash in 3D
2013-03-29
ArchiCAD can crash in the 3D window during moving or orbiting.

Editing Plane is missing with certain video cards
2013-03-08
The Editing Plane is not displayed in 3D.

IFC Import Populates Embedded Library
2013-03-06
IFC import will populate the embedded library. This behavior can lead to very large embedded libraries and possible performance problems.

Text Size do not Appear Correctly in Revit after Export
2013-01-31
If you use DWG files to exchange information between ArchiCAD and Revit, the text size may be not correct, it will not react to scale changes.

Unexpected Labeling/Scheduling of Openings on Floors Offset from Project's Story Settings
2013-01-29
Sometimes a region of a building needs to be offset vertically from a standard floor. This happens commonly with a split floor, or when an architectural job consists of two or more towers/buildings.

Find older Known Issues in BugsArchive

Troubleshooting Guides and Known Issues

Teamwork
Basics, HW/SW requirements, BIM Server, Working with Teamwork projects, Known Issues

Setup
Install, ArchiCAD versions, Mac, Windows, CodeMeter, WibuKey, WorkEnvironment, Migration

Performance
Hardware, OpenGl, VideoCards, Speed, Rendering, CrashFreeze

Import/ Export
Hotlink, DWG, IFC, PDF, 3DS, C4D, Print/Plot, Publishing, Add-Ons, Other Fromats

Documenting
Calculation, Dimenion, Text/Label, Drawing, Stories, Section/Elevation, Worksheet, Detail, 3D Document, Layout, Trace

2D Editing
Group, Move, Align, Distribute, Reshape

Attributes
Attribute Manager, Layers, Line Types, Pen Sets, Fill Types, Composite Structures, Profiles, Materials, Renovation

3D Modeling
Wall, Roof, Shell, Morph, Beam, Column, Slab, Stair, Mesh, Curtain Wall, Zone, Library Objects, Door/Window, Skylights, Connect

BIMx
What's new, Download, Explore, Export ArchiCAD Models for BIMx, Share